Norm Francis

About

Pivotal Software was founded by Norm Francis in 1994. Francis was a co-founder of Basis Software Group (BSG) the company that developed ACCPAC, an accounting software package which was purchased by Computer Associates in 1985. Francis invented the concept of 360-degree customer relationship management (CRM), a concept that continues to be used today to describe the unification of activities across the organization by employees who play a role in the customer relationship. The company released its first customer relationship management product, Pivotal Relationship Version 1, in April 1996; this product is the predecessor to the current Pivotal CRM product line. The company changed its name to Pivotal Corporation in June 1999 to reflect its broadening focus beyond just software into professional services, content, hosted application services and other online services. Pivotal Corporation went public in August 1999 and its shares were listed on the NASDAQ Global Market under the symbol

Investment Focus

Stages

seed

Location

Vancouver, Canada