Tinkoff

About

Tinkoff is an online financial ecosystem centred around the needs of its customers. The Tinkoff ecosystem offers a full range of financial services for individuals and businesses. With a focus on lifestyle banking, the Tinkoff ecosystem enables customers to assess and plan personal spending, invest their savings, earn loyalty programme bonuses, book trips, buy movie tickets, make restaurant reservations and much more. All Tinkoff services are accessible via our mobile applications and on the Tinkoff.ru website. The Tinkoff ecosystem is branchless: its proprietary network of smart couriers can deliver the Company’s products anywhere in Russia in the shortest time span possible, and customer service is handled online and by call centres (both office and cloud-based). Tinkoff is delivering AI Banking strategy and makes active use of AI and machine learning technologies to streamline communications. AI voice assistant deals with 40% customers inquiries in chats with no employee involve

Investment Focus

Stages

late-stage

Sectors

fintech saas insurtech consumer

Location

Moscow, Russian Federation